User Frequently Asked Questions
Do you add designs on a regular basis? Yes – the royalty model we use encourages a constant supply of quality and relevant designs. When a contributor adds a design, we review it for quality and family-friendliness, then we make it accessible to all members. You can view the most recently added designs by clicking on the green ‘Newest Designs’ button.
Can I submit designs to sell? Yes. Click here for more information on contributing designs.
Do you offer refunds? Once your purchase is made, we can not offer a refund because all files are digitally downloaded, and there is no way for the files to be returned. If you are unsatisfied with your purchase please contact the Customer Support Team; we will review your issue on a case-by-case basis.
What is format of the Design files? All designs will download in a ZIP file and will contain a Photoshop, InDesign or Illustrator file. The Design Detail page will indicate which file type will be provided.
What about fonts? To verify that the intended "look" of the design is retained in transfer, most fonts have been removed and replaced with outlines. If a design choice prevented the file from being converted to outlines, the font will be indicated on the Design Detail page.
Are there any restrictions on my use of the iChurchDesign designs that I download? Yes. While iChurchDesign offers great freedoms and a wide range of uses, we do not allow the redistribution of the designs or allow their use within products that are mass-distributed in any type of archive format. For more details, visit the Licensing Terms & Conditions page.
Do you offer printing on purchased designs?
Yes. We have partnered with Outreach, Inc. to provide postcards, bulletins, invitations, door hangers and banner printing. Click here for details.
Do I receive a $39 discount on every print order from Outreach? You are eligible for one $39 discount for each design that you purchase from iChurchDesign regardless of the number of orders you place using the same design.
How does the free design with a print order work?
-
Purchase & download your image on iChurchDesign.com.
-
Contact Outreach by calling 800-991-6011 or using the link provided in your download email.
-
Allow Outreach to customize your design for FREE or customize the design yourself.
-
The $39 you paid for the image will be deducted from your print order.
How can I be sure that all designs are family-friendly?
All designs are edited and approved by people to ensure that inappropriate images are screened, edited or eliminated before becoming available to the public. |